====== Basic POS Guide ======

===== Making Sales =====

==== Basic Cash Sale ====

  * Scan Items in to transaction screen.  
  * Press CASH.
  * Enter cash amount  given. Press OK. 
  * Press FINALISE, any change due will say on screen. 

==== Basic Card Sale ====

  * Scan Items in to transaction screen.  
  * Press CARD, Press OK. 
  * Preform card sale.  
  * Once done and approved, press FINALISE. 

==== SPLIT Cash and Card Sale ====

  * Scan Items in to transaction screen. 
  * Press CASH.Enter cash amount  given.  
  * Press OK.
  * On Tenders screen press CARD, Press OK.
  *  Preform card sale.
  * Once done and approved, press FINALISE. 

Tip: You can use as many tenders as you want until full balance is paid or over amount due.  

===== Returns and Exchanges =====

==== Returning with receipt ====

  * On a blank transactions screen press RETURN.
  * Scan the barcode on bottom of the receipt. Press Ok.
  * Select a reason and Press OK.
  * Select a item(s) you wish to return, Press OK.
  * The item(s) will now show on the transaction screen as a negative. 
  * Choose a tender for the return. Press OK, and Finalise.  

Tip: You can use multiple receipt to accept a return.  

  * Scan the barcode on bottom of the receipt. Scan the next receipt, Press Ok.

==== Returning without a receipt ====
  * Scan a item(s) on to the transaction screen.  
  * Select each item and press RETURN. 
  * Select a reason Press OK. 
  * The item(s) will now show on the transaction screen as a negative. 
  * Choose a tender for the return.
  * Press OK, and Finalise.  
 

==== Exchanges with receipt ====
  * On a blank transactions screen press RETURN. 
  * Scan the barcode on bottom of the receipt. Press Ok.
  * Select a reason Press OK. 
  * Select a item(s) you wish to return, Press OK.  
  * Scan the replacement items on the screen. 

==== Exchanges without a receipt ====
  * Scan a item(s) on to the transaction screen.  
  * Select each item and press RETURN. 
  * Select a reason Press OK.
  * The item(s) will now show on the transaction screen as a negative.
  * Scan the replacement items on the screen. 

Tip: If the balance is zero press OK, and OK the FINALISE.  If the balance has anything due or owed select the TENDER then FINALISE.  

===== Discounting =====

==== Individual Discount  ====
  * Select a item you wish to Discount. Press PRICE.    
  * You can either change the amount or use the discount button to apply a pre set percentage.
  * Press OK.
  * Continue to Finalise sale as usual.  

==== Overall Discount ====

  * Overall discount is applied to a whole transaction. 
  * When all items have been scanned press DISC. 
  * Use the which discount function you wish to apply. 

  * First two buttons are customisable. 
  * Open Value (e.g. take 5.00 off a total value) 
  * Open %  (e.g. take 25% off a total value)  
  * Staff (Discount by staff name) 
  * Customer (Discount by customer %) 
  * Pre Set (Percentages that are set up)  
  * Loyalty  (Discount using loyalty points. )
  * Press OK. 
  * Select TENDER and FINALISE. 

===== End Of Day  =====

==== X Read ====

  * Go to the MANAGERS screen 
  * Press  X READ 
  * You can print this.  

==== Z Read ====


  * Go to the MANAGERS screen 
  * Press Z READ, Press OK to continue.  
  * Count your cash in the drawer. 
  * Preform End of Day on you PDQ machine (unless it is integrated).  
  * Enter values on screen, PRESS Confirm. 
  * When done, press LOGOUT.

Tip: If the values don’t match it will as you to check again. Any discrepancy's will show on the bottom of the receipt.