====== How To Do Customer Accounts ====== When a customer wants to you to put an item away with or without a deposit on an item you can use accounts to manage the balance the customer owes and reduce the stock from the system so it no longer looks to be available. ===== Putting Items on Account ===== ==== Account with No Deposit ==== * Search Existing or Add customer and Press Ok. * Scan item(s) and put on to account and finalise. ==== Account with Deposit ==== * Search Existing or Add customer and Press Ok. * Scan item(s), if deposit is cash press cash and enter deposit amount. * The balance will now be shown on the tender’s screen, press account and finalise. ===== Payment on existing Account===== * Search Customer. * Press Payment, Enter amount and press payment. * Select tender and finalise. ===== Account Take Item - Needs Enabling ===== * Search customer and press ok. * Double click their name. * Go to history and Accounts. * Press take, select item that has been paid for and press take. (if there is multiple do this for multiple, if it is all items in the list press take all). To enable please call the fashione support desk. ===== Viewing and Printing off Customer Statements ===== * Search customer and press ok. * Double click their name. * Go to history and Accounts. * You can click on both grids to either print a account items list or a account payment list. * Print button is located at the bottom of the screen. ===== Customer no longer wants account items ===== (Check their Account to see if they have had discount applied before this process) * Search customer and press ok * Scan item(s) * Press Return on item(s) * Press Account and finalise.