====== Fashione Help Centre ======

<note important>**Our new help centre is now available on [[https://www.fashione.co.uk/help-centre/|our website]].**</note>

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===== Older Content =====

<note important>Under Construction! Please bear with us as we continue to edit and upload information .</note>

This manual contains basic information on most parts of the Fashione system. The features discussed, may differ from the ones you have, depending on your system. 

==== Back Office ====

  * [[backoffice|Back Office]]

==== Point of Sale ==== 

  * [[pos|Point of Sale]]

==== Additional Services ==== 

  * [[services:emailreceipts|Email Receipts]]
  * [[services:mobile|Mobile Report]]
  * [[services:tablet|Tablet/Mac Back Office Users]]
  * [[services:shopify|Shopify Sync]]
  * [[services:magento|Magento Sync]]
  * [[services:webdespatch|Web Order Despatch]]



==== Integrated Card Machines ==== 
 
  * [[services:dojo|Dojo]]
  * [[services:psconnect|Payment Sense]]

==== Useful Information ==== 
  * [[info:Giftcards|Card Specifications]] 
  * [[info:HSCommodityCode|HS Commodity Codes]] 
  * [[info:productdata|Fashione Product Data Explained]] 
  * [[info:FTPv3|FTP Integration Information ]] 
  * [[info:GDPR|GDPR]]
  * [[info:gettingstartedlw|Getting Started Guide - Ladieswear]]
  * [[info:gettingstartedmw|Getting Started Guide - Menswear]]
  *  [[info:presystemsetup|Pre System Set Up]]
  * [[info:Stocktakeguide|Stocktaking Guide ]]

==== Hardware ==== 

**Touch Terminals:**
  * [[hw:auresyuno| Aures Yuno]]
  * [[hw:boxpos3| Box POS3]]
  * [[hw:oxhooindigo| Oxhoo Indigo]]  
  * [[hw:oxhooonix| Oxhoo Onix]]  
  * [[hw:oxhoozeo| Oxhoo Zeo]]  

**Receipt Printers:**
  * [[hw:|Aures ODP 333]]
  * [[hw:TP85|Oxhoo TP85]]

**Stocktaking Scanner**
  * [[hw:tyssobcp8000| Tysso BCP 8000 Data Collector]]

==== Support ==== 
Office hours for software support is available Monday to Friday 09:00 to 17:30 for customers that are subscribed to our aftercare software support.

Our Office Number is 01257 542 301.

For terms of **software support** Version 2 refer to [[terms:SWSupport|this page]].

For terms of **software support** Version 3 refer to [[terms:SWSupport3|this page]].

For terms of **software service** refer to [[terms:SWService|this page]].

For terms of **Pre-Pay support** refer to [[terms:Pre Pay Support|this page]].

For terms of **Direct Debit Payments** refer to [[terms:Direct Debit Payments|this page]].

For terms of use of Fashion Help please refer to [[terms|this page]].