http://fashionehelp.com/ 2026-07-01T23:24:55+00:00 http://fashionehelp.com/ http://fashionehelp.com/_media/wiki:logo.png text/html 2019-03-01T13:48:31+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:basic?rev=1551448111&do=diff Basic POS Guide Making Sales Basic Cash Sale * Scan Items in to transaction screen. * Press CASH. * Enter cash amount given. Press OK. * Press FINALISE, any change due will say on screen. Basic Card Sale * Scan Items in to transaction screen. text/html 2019-03-08T14:27:12+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:creditnotes?rev=1552055232&do=diff Issuing and Using Credit Notes Credit Notes are usually issued when a customer returns an item in store and you issue a store credit instead of refunding them. When Returning with receipt * On a blank transactions screen press RETURN. * Scan the barcode on bottom of the receipt. Press Ok. text/html 2020-06-05T09:16:14+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:cust?rev=1591348574&do=diff POS Customer Tracking This is a detailed guide on how you use customer tracking on the point of sale. Customer tracking is used to gather your customers information to track there spending and also collect there details to how you wish to market to them. text/html 2020-06-05T09:17:28+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:custloyalty?rev=1591348648&do=diff POS Customer Loyalty This is a detailed guide on how customer loyalty works in Fashione. Standard Loyalty Standard loyalty comes with settings that can be personalised, depending on how you want the system to give points. Basic loyalty is enabled as default, meaning points are collected on every transaction including discounted items, promotional items, paper money and other tenders. text/html 2020-12-23T11:09:45+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:email?rev=1608721785&do=diff Email Receipts Email receipts is an additional service that needs to be added. Please contact the support desk to get this enabled. After the finalise screen, you can press email receipt. Normal Transaction * Press Finalise on the Sale. * text/html 2019-03-08T23:16:35+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:functions?rev=1552086995&do=diff Button Functions Qty The supplier of the style. Price Apply individual discount to item selected . Return Return items. Dept Open Departments. Sell a none stock item. Find Product search. Hold Hold a transaction. Resume Resume a held transaction. Gift V Sell a gift voucher/card. text/html 2019-03-08T23:05:50+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:functions2?rev=1552086350&do=diff Qty Allows you to change the quantity of an item if selling more than one of the same item. * Scan Item. * Select Qty. * Enter Qty. * Press Ok. Dept Dept is short for Open Department. This allows you to sell a none stock item. * Press Dept. text/html 2019-03-08T14:28:01+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:giftcards?rev=1552055281&do=diff Selling and Using Gift Cards Gift Cards replaces the Paper Gift Vouchers. The Gift Card feature has to be switched on to enable the use of Gift Cards. Gift Cards must have a certain specification to be used with Fashione. Please see specification here. If you are using Gift Vouchers please see text/html 2019-03-08T14:27:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:giftvouchers?rev=1552055254&do=diff Selling and Using Gift Vouchers Gift vouchers are paper gift vouchers that print from the receipt printer. Gift Voucher can have an expiry time limit set. Please contact a member of our support team to set this up. If you are using Gift Cards please see text/html 2019-03-01T14:23:41+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:manager?rev=1551450221&do=diff Managers Screen The manager screen is the part of Point of Sale where you can perform various actions that manage parts of the POS. Users need to have the required permissions to be able to access this screen. No Sale A No Sale opens the cash drawer and prints out a No Sale receipt. No Sale's are recorded on Back Office. This can be used if you have given the incorrect change to a customer. text/html 2020-12-23T11:07:24+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:tracksales?rev=1608721644&do=diff Customer Tracking Transactions Every transaction can be tracked against a customer . Creating your customers a profile on your system helps built up there purchase history and assist with other customer relations features such as loyalty, layovers ect. text/html 2021-01-29T12:07:05+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:useaccounts?rev=1611922025&do=diff How To Do Customer Accounts When a customer wants to you to put an item away with or without a deposit on an item you can use accounts to manage the balance the customer owes and reduce the stock from the system so it no longer looks to be available. text/html 2019-03-08T22:10:53+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:uselayovers?rev=1552083053&do=diff How To Do Customer Layovers When a customer wants to you to put an item away with or without a deposit on an item you can use layovers to manage the balance the customer owes and reduce the stock from the system so it no longer looks to be available. text/html 2019-03-08T21:46:03+00:00 Anonymous (anonymous@undisclosed.example.com) http://fashionehelp.com/pos:useloyalty?rev=1552081563&do=diff Gain and Use Loyalty Points Customers can gain loyalty points when sales are customer tracked. You will require an active loyalty point scheme for customers to collect points. For more information on this please see LOYALTY. With an active loyalty scheme customers will collect points every time their purchases are customer tracked. Its basically the same steps as just customer tracking a sale.