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pos:cust [2019/03/08 18:06] – [Adding a New Customer] melpos:cust [2020/06/05 11:16] (current) mel
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   * Press Ok, you will be taken back to the transaction screen.   * Press Ok, you will be taken back to the transaction screen.
  
-=== View History ===+===== Viewing History =====
 When a customer comes in to store you can view there history to see there sizing or what brands they usually buy.  When a customer comes in to store you can view there history to see there sizing or what brands they usually buy. 
  
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 Alternatively it can be used if the customer loses there receipt, this will show on there history.  Alternatively it can be used if the customer loses there receipt, this will show on there history. 
  
 +  * Press Cust and Search
 +  * Select Customer and Press Ok.
 +  * You will be taken back to the transaction screen with there name at the top.
   * Click Name    * Click Name 
   * Click History   * Click History
   * Press close and close again to return to the transaction screen.    * Press close and close again to return to the transaction screen. 
  
 +===== Additional Information =====
  
 +==== Forgot to Track a Sale ====
 +On the electronic receipt screen once the sale has been finalised there is an option to track the sale. Click the button Track. This will allow you to track the sale to the customer. 
 +
 +If you have already gone beyond this point, you will need to track the sale using the BACK OFFICE.
 +
 +
 +==== Other Features ====
 +Customer tracking is used with the other following features.
 +
 +  * [[pos:custloyalty | Customer Loyalty]]
 +  * Layovers 
 +  * Accounts 
 +  * Customer Orders 
 +  * Alterations