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pos:giftvouchers [2019/03/05 18:04] – created melpos:giftvouchers [2019/03/08 15:27] (current) mel
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-======= Selling and Using a Gift Voucher ======+======= Selling and Using Gift Vouchers ====== 
 +Gift vouchers are paper gift vouchers that print from the receipt printer.  
 + 
 +Gift Voucher can have an expiry time limit set. Please contact a member of our support team to set this up. 
 + 
 +If you are using Gift Cards please see [[pos:giftcards| selling and using Gift Cards]] 
 + 
 +===== Selling a Gift Voucher ===== 
 + 
 +From the transaction screen you can sell a gift voucher on its own or as part of a transaction with product sales.  
 + 
 +  * Press Gift V 
 +  * Sell Gift Voucher. Press Ok 
 +  * Enter Gift Voucher Amount. Press Ok 
 +  * You will be now taken back to the transaction screen  
 +  * Select Payment Method and Finalise as normal.  
 +  * The Gift Voucher will print first, then the transaction receipt. 
 + 
 +===== Using a Gift Voucher ===== 
 +Gift Vouchers are redeemed the same way but have different steps depending on the transactions amount.  
 + 
 +==== Transaction Value Same==== 
 +  * Scan item(s) on transaction screen 
 +  * Select Voucher Tender  
 +  * Scan Gift Voucher  
 +  * Press Finalise  
 +  * Discard of Used Voucher  
 + 
 +==== Transaction Value More ==== 
 +  * Scan item(s) on transaction screen 
 +  * Select Voucher Tender  
 +  * Scan Gift Voucher  
 +  * Additional Tender Screen will show. 
 +  * Select the other tender they are paying with. 
 +  * Press Finalise  
 +  * Discard of Used Voucher  
 + 
 +==== Transaction Value Less ==== 
 +  * Scan item(s) on transaction screen 
 +  * Select Voucher Tender  
 +  * Scan Gift Voucher  
 +  * Press Finalise  
 +  * A New Gift Voucher will print with the remaining balance. Followed by the transaction receipt. 
 +  * Discard of Used Voucher  
 + 
 +==== Additional Infromation ==== 
 + 
 +Used Gift Vouchers can not be used again. If a used Gift Voucher is scanned on the till it will prompt a message saying the date the voucher was used.  
 + 
 +Gift Vouchers do not require to be part of cashing up or end of day. Fashione works this out for you.  
 + 
 +Gift Voucher information can be viewed in the back office under paper money.