Fashione Help

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services:magento [2019/04/09 11:50] – [Product Creation] melservices:magento [2020/02/24 12:26] (current) stuart
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 | **Sales Branch**  | The branch where website sales are recorded. Usually this is set to a separate website branch.| | **Sales Branch**  | The branch where website sales are recorded. Usually this is set to a separate website branch.|
  
-====Product Creation =====+==== How Product Creation Works ====
 When an item is created on Magento from Fashione, it will be created based on the settings that are set above.  When an item is created on Magento from Fashione, it will be created based on the settings that are set above. 
  
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 The sync will create an item on Magento if the relevant Fashione settings are set for the product to upload. The sync is usually scheduled to run ever five five minutes. When an item on fashione is set to be on the website, on the next scheduled run the item will create on Magento.  The sync will create an item on Magento if the relevant Fashione settings are set for the product to upload. The sync is usually scheduled to run ever five five minutes. When an item on fashione is set to be on the website, on the next scheduled run the item will create on Magento. 
  
-If a product has been created on Magento and this was a mistake you will need to set the item to website no in Fashione, then delete the item from Magento. +If a product has been created on Magento and this was a mistake you will need to set the item to website no in Fashione, then delete the item from Magento. Fashione can not delete items from Magento once they are created
  
-Fashione can not delete items from Magento once they are created +===== Synchronising Stock ===== 
- +Stock levels are updated using the PLU or SKU depending on the set up. The Sync will update stock levels when an item is sold in the shop or if an item is sold online.
  
 +Usually the Magento sync is set up to update stock levels every 5 minutes. 
 +===== Synchronising Sales =====
 +The sync will download website sales and record the sales in Fashione usually under the website branch.  This reduces the stock level on Fashione. Then the sync updates the website with the new stock figure. 
 +
 +The website sales will be customer tracked in Fashione unless they are a guest check out. 
 +
 +Orders that are refunded or returned online are also passed back to Fashione to be recorded. The items will go back in to stock on Fashione. Then the sync updates the website with the new stock figure. 
 +
 +====== Advanced: Developers Information ======
 +
 +[[services:magento:developers|Magento Sync Developer Information]]