Fashione Help

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start [2023/05/04 12:25] – [Support] melstart [2025/09/11 12:19] (current) – [Integrated Card Machines] stuart
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-====== Fashione User Manual ======+====== Fashione Help Centre ====== 
 + 
 +<note important>**Our new help centre is now available on [[https://www.fashione.co.uk/help-centre/|our website]].**</note> 
 + 
 +\\ 
 +\\ 
 + 
 +---- 
 + 
 +===== Older Content ===== 
 <note important>Under Construction! Please bear with us as we continue to edit and upload information .</note> <note important>Under Construction! Please bear with us as we continue to edit and upload information .</note>
  
 This manual contains basic information on most parts of the Fashione system. The features discussed, may differ from the ones you have, depending on your system.  This manual contains basic information on most parts of the Fashione system. The features discussed, may differ from the ones you have, depending on your system. 
  
-===== Back Office =====+==== Back Office ====
  
   * [[backoffice|Back Office]]   * [[backoffice|Back Office]]
  
-===== Point of Sale =====+==== Point of Sale ==== 
  
   * [[pos|Point of Sale]]   * [[pos|Point of Sale]]
  
-===== Additional Services =====+==== Additional Services ==== 
  
   * [[services:emailreceipts|Email Receipts]]   * [[services:emailreceipts|Email Receipts]]
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-===== Integrated Card Machines =====+==== Integrated Card Machines ==== 
    
   * [[services:dojo|Dojo]]   * [[services:dojo|Dojo]]
   * [[services:psconnect|Payment Sense]]   * [[services:psconnect|Payment Sense]]
-  * [[services:verifone|Verifone]] 
  
-===== Useful Information =====+==== Useful Information ==== 
   * [[info:Giftcards|Card Specifications]]    * [[info:Giftcards|Card Specifications]] 
   * [[info:HSCommodityCode|HS Commodity Codes]]    * [[info:HSCommodityCode|HS Commodity Codes]] 
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   * [[info:Stocktakeguide|Stocktaking Guide ]]   * [[info:Stocktakeguide|Stocktaking Guide ]]
  
-===== Hardware =====+==== Hardware ==== 
  
 **Touch Terminals:** **Touch Terminals:**
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   * [[hw:tyssobcp8000| Tysso BCP 8000 Data Collector]]   * [[hw:tyssobcp8000| Tysso BCP 8000 Data Collector]]
  
-===== Support =====+==== Support ==== 
 Office hours for software support is available Monday to Friday 09:00 to 17:30 for customers that are subscribed to our aftercare software support. Office hours for software support is available Monday to Friday 09:00 to 17:30 for customers that are subscribed to our aftercare software support.
  
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 For terms of **Pre-Pay support** refer to [[terms:Pre Pay Support|this page]]. For terms of **Pre-Pay support** refer to [[terms:Pre Pay Support|this page]].
 +
 +For terms of **Direct Debit Payments** refer to [[terms:Direct Debit Payments|this page]].
  
 For terms of use of Fashion Help please refer to [[terms|this page]]. For terms of use of Fashion Help please refer to [[terms|this page]].