Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| terms:swservice [2022/05/26 14:27] – mel | terms:swservice [2024/02/23 11:15] (current) – [Operating Systems Not Support & End of Life Dates] mel | ||
|---|---|---|---|
| Line 36: | Line 36: | ||
| Please note we request that due to the weekend being emergency on call only, that no changes to your setup are made. This includes changing routers or pc upgrades or moving equipment. | Please note we request that due to the weekend being emergency on call only, that no changes to your setup are made. This includes changing routers or pc upgrades or moving equipment. | ||
| + | |||
| + | ==== Cloud Based Terms and Conditions ==== | ||
| + | Fashione Version 3 is a cloud-based system that requires a broadband connection in order to work. Our POS software is designed to work offline for basic sales, refunds and end of day procedures. Sales information will become available from Fashione Office once the till the POS software is back online. | ||
| + | |||
| + | Whereas Fashione Version 3 is proven to be more stable and faster. Like all technology service we cannot guarantee 100% up time. The following factors can affect services such as. - End Users own broadband connections including broadband speeds. - End Users equipment including tills, computers, routers and their internal network. -Third Party services used to host a cloud-based system. | ||
| + | |||
| + | Fashion Epos Solutions Ltd can provide advise on how best to run your cloud-based system, however it is the end user’s responsibility to maintain and upgrade equipment when necessary. Fashion Epos Solutions Ltd cannot be held liable for any business losses if such downtime occurs. | ||
| ==== Cancelling your Software Service Subscription ==== | ==== Cancelling your Software Service Subscription ==== | ||
| Line 54: | Line 61: | ||
| Data backup is included in software services, however Fashione Epos Solutions Ltd cannot be held responsible for any data lost. Data backups are installed and regularly checked and maintained by the support team however, some elements of a successful data backup are beyond our control. | Data backup is included in software services, however Fashione Epos Solutions Ltd cannot be held responsible for any data lost. Data backups are installed and regularly checked and maintained by the support team however, some elements of a successful data backup are beyond our control. | ||
| - | ==== Windows XP & Vista Notice | + | ==== Operating Systems Not Support |
| - | In June 2021 we issued notice that from 1st September 2021 we can no longer offer support on Windows XP, Windows POS Ready 9 or Windows Vista tills. From the 1st September 2021, any Fashione software that is installed on Windows | + | Windows XP, Windows POS Ready 9 or Windows Vista are not supported. Windows |
| + | |||
| + | ==== Temporary System Access ==== | ||
| + | Temporary access to Fashione Office has a set up fee of £25.00 plus Vat, with a maximum use of 28 days. | ||
| Line 66: | Line 76: | ||
| Existing Customer Till Software Set Up From £PAO plus VAT | Existing Customer Till Software Set Up From £PAO plus VAT | ||
| - | Receipt Printer Set Up From | + | Receipt Printer Set Up From |
| Label Printer Set Up From £75.00 plus Vat | Label Printer Set Up From £75.00 plus Vat | ||
| Line 77: | Line 87: | ||
| - | Lasted Revised: | + | Lasted Revised: |
Last modified: 2022/05/26 14:27
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Noncommercial-Share Alike 4.0 International