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pos:basic [2019/03/01 14:33] – created melpos:basic [2019/03/01 14:48] (current) – mel
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 ====== Basic POS Guide ====== ====== Basic POS Guide ======
  
-===== Basic Cash Sale =====+===== Making Sales ===== 
 + 
 +==== Basic Cash Sale ====
  
   * Scan Items in to transaction screen.     * Scan Items in to transaction screen.  
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   * Press FINALISE, any change due will say on screen.    * Press FINALISE, any change due will say on screen. 
  
-===== Basic Card Sale =====+==== Basic Card Sale ====
  
   * Scan Items in to transaction screen.     * Scan Items in to transaction screen.  
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   * Once done and approved, press FINALISE.    * Once done and approved, press FINALISE. 
  
-===== SPLIT Cash and Card Sale =====+==== SPLIT Cash and Card Sale ====
  
   * Scan Items in to transaction screen.    * Scan Items in to transaction screen. 
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 Tip: You can use as many tenders as you want until full balance is paid or over amount due.   Tip: You can use as many tenders as you want until full balance is paid or over amount due.  
  
-===== Returning with receipt =====+===== Returns and Exchanges ===== 
 + 
 +==== Returning with receipt ====
  
   * On a blank transactions screen press RETURN.   * On a blank transactions screen press RETURN.
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 Tip: You can use multiple receipt to accept a return.   Tip: You can use multiple receipt to accept a return.  
  
-* Scan the barcode on bottom of the receipt. Scan the next receipt, Press Ok.+  * Scan the barcode on bottom of the receipt. Scan the next receipt, Press Ok. 
 + 
 +==== Returning without a receipt ==== 
 +  * Scan a item(s) on to the transaction screen.   
 +  * Select each item and press RETURN.  
 +  * Select a reason Press OK.  
 +  * The item(s) will now show on the transaction screen as a negative.  
 +  * Choose a tender for the return. 
 +  * Press OK, and Finalise.   
 +  
 + 
 +==== Exchanges with receipt ==== 
 +  * On a blank transactions screen press RETURN.  
 +  * Scan the barcode on bottom of the receipt. Press Ok. 
 +  * Select a reason Press OK.  
 +  * Select a item(s) you wish to return, Press OK.   
 +  * Scan the replacement items on the screen.  
 + 
 +==== Exchanges without a receipt ==== 
 +  * Scan a item(s) on to the transaction screen.   
 +  * Select each item and press RETURN.  
 +  * Select a reason Press OK. 
 +  * The item(s) will now show on the transaction screen as a negative. 
 +  * Scan the replacement items on the screen.  
 + 
 +Tip: If the balance is zero press OK, and OK the FINALISE.  If the balance has anything due or owed select the TENDER then FINALISE.   
 + 
 +===== Discounting ===== 
 + 
 +==== Individual Discount  ==== 
 +  * Select a item you wish to Discount. Press PRICE.     
 +  * You can either change the amount or use the discount button to apply a pre set percentage. 
 +  * Press OK. 
 +  * Continue to Finalise sale as usual.   
 + 
 +==== Overall Discount ==== 
 + 
 +  * Overall discount is applied to a whole transaction.  
 +  * When all items have been scanned press DISC.  
 +  * Use the which discount function you wish to apply.  
 + 
 +  * First two buttons are customisable.  
 +  * Open Value (e.g. take 5.00 off a total value)  
 +  * Open %  (e.g. take 25% off a total value)   
 +  * Staff (Discount by staff name)  
 +  * Customer (Discount by customer %)  
 +  * Pre Set (Percentages that are set up)   
 +  * Loyalty  (Discount using loyalty points. ) 
 +  * Press OK.  
 +  * Select TENDER and FINALISE.  
 + 
 +===== End Of Day  ===== 
 + 
 +==== X Read ==== 
 + 
 +  * Go to the MANAGERS screen  
 +  * Press  X READ  
 +  * You can print this.   
 + 
 +==== Z Read ==== 
 + 
 + 
 +  * Go to the MANAGERS screen  
 +  * Press Z READ, Press OK to continue.   
 +  * Count your cash in the drawer.  
 +  * Preform End of Day on you PDQ machine (unless it is integrated).   
 +  * Enter values on screen, PRESS Confirm.  
 +  * When done, press LOGOUT. 
 + 
 +Tip: If the values don’t match it will as you to check again. Any discrepancy's will show on the bottom of the receipt. 
 + 
Last modified: 2019/03/01 14:33
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