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pos:basic [2019/03/01 14:37] – [Exchanges without a receipt] melpos:basic [2019/03/01 14:48] (current) – mel
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 ====== Basic POS Guide ====== ====== Basic POS Guide ======
  
-===== Basic Cash Sale =====+===== Making Sales ===== 
 + 
 +==== Basic Cash Sale ====
  
   * Scan Items in to transaction screen.     * Scan Items in to transaction screen.  
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   * Press FINALISE, any change due will say on screen.    * Press FINALISE, any change due will say on screen. 
  
-===== Basic Card Sale =====+==== Basic Card Sale ====
  
   * Scan Items in to transaction screen.     * Scan Items in to transaction screen.  
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   * Once done and approved, press FINALISE.    * Once done and approved, press FINALISE. 
  
-===== SPLIT Cash and Card Sale =====+==== SPLIT Cash and Card Sale ====
  
   * Scan Items in to transaction screen.    * Scan Items in to transaction screen. 
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 Tip: You can use as many tenders as you want until full balance is paid or over amount due.   Tip: You can use as many tenders as you want until full balance is paid or over amount due.  
  
-===== Returning with receipt =====+===== Returns and Exchanges ===== 
 + 
 +==== Returning with receipt ====
  
   * On a blank transactions screen press RETURN.   * On a blank transactions screen press RETURN.
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   * Scan the barcode on bottom of the receipt. Scan the next receipt, Press Ok.   * Scan the barcode on bottom of the receipt. Scan the next receipt, Press Ok.
  
-===== Returning without a receipt =====+==== Returning without a receipt ====
   * Scan a item(s) on to the transaction screen.     * Scan a item(s) on to the transaction screen.  
   * Select each item and press RETURN.    * Select each item and press RETURN. 
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-===== Exchanges with receipt =====+==== Exchanges with receipt ====
   * On a blank transactions screen press RETURN.    * On a blank transactions screen press RETURN. 
   * Scan the barcode on bottom of the receipt. Press Ok.   * Scan the barcode on bottom of the receipt. Press Ok.
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   * Scan the replacement items on the screen.    * Scan the replacement items on the screen. 
  
-===== Exchanges without a receipt =====+==== Exchanges without a receipt ====
   * Scan a item(s) on to the transaction screen.     * Scan a item(s) on to the transaction screen.  
   * Select each item and press RETURN.    * Select each item and press RETURN. 
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 Tip: If the balance is zero press OK, and OK the FINALISE.  If the balance has anything due or owed select the TENDER then FINALISE.   Tip: If the balance is zero press OK, and OK the FINALISE.  If the balance has anything due or owed select the TENDER then FINALISE.  
 +
 +===== Discounting =====
 +
 +==== Individual Discount  ====
 +  * Select a item you wish to Discount. Press PRICE.    
 +  * You can either change the amount or use the discount button to apply a pre set percentage.
 +  * Press OK.
 +  * Continue to Finalise sale as usual.  
 +
 +==== Overall Discount ====
 +
 +  * Overall discount is applied to a whole transaction. 
 +  * When all items have been scanned press DISC. 
 +  * Use the which discount function you wish to apply. 
 +
 +  * First two buttons are customisable. 
 +  * Open Value (e.g. take 5.00 off a total value) 
 +  * Open %  (e.g. take 25% off a total value)  
 +  * Staff (Discount by staff name) 
 +  * Customer (Discount by customer %) 
 +  * Pre Set (Percentages that are set up)  
 +  * Loyalty  (Discount using loyalty points. )
 +  * Press OK. 
 +  * Select TENDER and FINALISE. 
 +
 +===== End Of Day  =====
 +
 +==== X Read ====
 +
 +  * Go to the MANAGERS screen 
 +  * Press  X READ 
 +  * You can print this.  
 +
 +==== Z Read ====
 +
 +
 +  * Go to the MANAGERS screen 
 +  * Press Z READ, Press OK to continue.  
 +  * Count your cash in the drawer. 
 +  * Preform End of Day on you PDQ machine (unless it is integrated).  
 +  * Enter values on screen, PRESS Confirm. 
 +  * When done, press LOGOUT.
 +
 +Tip: If the values don’t match it will as you to check again. Any discrepancy's will show on the bottom of the receipt.
    
Last modified: 2019/03/01 14:37
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