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terms:direct_debit_payments [2023/12/18 12:03] – [Failed Payments] melterms:direct_debit_payments [2024/02/15 13:28] (current) – [Direct Debit Payments] mel
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 ====== Direct Debit Payments ====== ====== Direct Debit Payments ======
 +
 +===== Direct Debit Payments =====
 +
 +Direct debit payments are set up to collect monthly payments and to create one off payments.
 +
 +Monthly payments are usually set up on the 1st of the month. 
 +
 +One off payments can take 5 business days to be collected.
  
 ===== Changes to Direct Debit ===== ===== Changes to Direct Debit =====
  
 +Any changes to your direct debit, will be notified by email to you by GoCardless, our direct debit provider. 
 +
 +Changes only occur when your plan has been changed or you have received notice of a price change.
 +Our monthly software service pricing is usually reviewed every 2 years. 
 ===== Failed Payments ===== ===== Failed Payments =====
 As of 1st January 2024, any failed direct debits payments will have a £5 resubmission fee.  As of 1st January 2024, any failed direct debits payments will have a £5 resubmission fee. 
Last modified: 2023/12/18 12:03
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