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terms:direct_debit_payments [2024/02/15 13:19] – [Direct Debit Payments] melterms:direct_debit_payments [2024/02/15 13:28] (current) – [Direct Debit Payments] mel
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 ===== Direct Debit Payments ===== ===== Direct Debit Payments =====
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 +Direct debit payments are set up to collect monthly payments and to create one off payments.
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 +Monthly payments are usually set up on the 1st of the month. 
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 +One off payments can take 5 business days to be collected.
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 ===== Changes to Direct Debit ===== ===== Changes to Direct Debit =====
  
 +Any changes to your direct debit, will be notified by email to you by GoCardless, our direct debit provider. 
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 +Changes only occur when your plan has been changed or you have received notice of a price change.
 +Our monthly software service pricing is usually reviewed every 2 years. 
 ===== Failed Payments ===== ===== Failed Payments =====
 As of 1st January 2024, any failed direct debits payments will have a £5 resubmission fee.  As of 1st January 2024, any failed direct debits payments will have a £5 resubmission fee.