Differences
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| terms:direct_debit_payments [2024/02/15 13:21] – [Direct Debit Payments] mel | terms:direct_debit_payments [2024/02/15 13:28] (current) – [Direct Debit Payments] mel | ||
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| Line 7: | Line 7: | ||
| Monthly payments are usually set up on the 1st of the month. | Monthly payments are usually set up on the 1st of the month. | ||
| - | One of payments can take 5 business days to be collected. | + | One off payments can take 5 business days to be collected. |
| ===== Changes to Direct Debit ===== | ===== Changes to Direct Debit ===== | ||
| + | Any changes to your direct debit, will be notified by email to you by GoCardless, our direct debit provider. | ||
| + | |||
| + | Changes only occur when your plan has been changed or you have received notice of a price change. | ||
| + | Our monthly software service pricing is usually reviewed every 2 years. | ||
| ===== Failed Payments ===== | ===== Failed Payments ===== | ||
| As of 1st January 2024, any failed direct debits payments will have a £5 resubmission fee. | As of 1st January 2024, any failed direct debits payments will have a £5 resubmission fee. | ||
Last modified: 2024/02/15 13:21
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