Fashione Help

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terms:pre_pay_support [2023/05/04 12:04] – created melterms:pre_pay_support [2023/05/04 12:34] (current) – mel
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-====== Pre Pay Support ======+====== Pre-Pay Support ====== 
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 +Pre-Pay Support is £85.00 plus VAT.  
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 +This payment is required upfront and covers you for 5 consecutive working days. This service only covers the Fashione software and other processes that require our software to work. 
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 +Pre-Pay Support does not cover software reinstallation, data cleaning or manipulation, data reconstruction of any loss of data and these are quoted separately on a case-by-case basis.  
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 +Pre-Pay support does not cover weekends or bank holidays. You need a software support subscription in place for emergency on call weekend and bank holiday support.  
 +Pre-Pay Support is non-refundable, only on occasions were the support team cannot resolve the issue, is where we will consider issuing a partial refund. 
Last modified: 2023/05/04 12:04
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