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| terms:pre_pay_support [2023/05/04 12:23] – mel | terms:pre_pay_support [2023/05/04 12:34] (current) – mel | ||
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| - | ====== Pre Pay Support ====== | + | ====== Pre-Pay Support ====== |
| - | Pre Pay Support is £85.00 plus VAT. | + | Pre-Pay Support is £85.00 plus VAT. |
| - | This payment is required upfront and covers you for 5 consecutive working days. This service | + | This payment is required upfront and covers you for 5 consecutive working days. This service only covers the Fashione software and other processes that require our software to work. |
| - | Pre Pay Support does not cover software reinstallation, | + | Pre-Pay Support does not cover software reinstallation, |
| - | Pre pay support does not cover weekends or bank holidays. You need a software support subscription in place for emergency on call weekend and bank holiday support. | + | Pre-Pay support does not cover weekends or bank holidays. You need a software support subscription in place for emergency on call weekend and bank holiday support. |
| - | Pre Pay Support is non refundable, only on occasions were the support team can not resolve the issue, is where we will consider issuing a partial refund. | + | Pre-Pay Support is non-refundable, only on occasions were the support team cannot |
Last modified: 2023/05/04 12:23
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